Customer Testimonials

“We just wanted to drop you a line to say what an outstanding weekend we had at your hotel at the end of August this year. It was a birthday treat for me from my girlfriend, including champagne and dinner. The room and view were beautiful; the service impeccable; and the food was quite simply stunning! Our reaction to dinner was that it was worthy of Raymond Blanc's Le Manoir restaurant, so superb was the meal. Well done everyone, and keep hold of that chef! Highly recommended.”

Dan Abram

“Just truly amazing. Thank you again to all at the Waterside for making our weekend stay so unforgettable. We can't wait to return later on in the year.”

Mrs Claire Barnes

“The welcome we received at your hotel was outstanding. Never has our stay in Eastbourne been so simple, uncomplicated and enjoyable. I did not receive a single negative comment from any of my group. Your hotel has a great atmosphere - very relaxed and informal and it was a welcome treat to enjoy such a high standard of food.”

Rosamund McNeil

“We had a perfect stay with you. The room was beautiful and we were so impressed with the friendly and helpful staff. Nothing was too much trouble. Very clean and comfortable. Thanks for everything and happy new year!”

A.Mason. Bristol

“Loved the room. Food in the restaurant amongst the best we’ve ever tasted (i spend around 160 days per year in hotels) The reception / restaurant staff are friendly, professional and a credit to the hotel.”

A.Basley. West Kirby.

“Very comfortable hotel. Relaxing atmosphere and friendly staff. Excellent food.”

B.Penge. Oxford.

“The service was amazing. The staff were all very friendly and helpful. The food was perfect. Overall we would like to say a big thank you for making our weekend so enjoyable. We look forward to coming back soon.”

L.Milburn. Rochford

“I have absolutely no complaint which is very rare. Delightful room, atmosphere, food and view.”

N.Gilbert. Haywards Heath

“We had a lovely stay, we were very relaxed and made to feel important by all the staff from their professional and sincere service. We would definitely recommend you to friendsand family and hopefully look forward to coming back in summer 2010. Keep up the excellent service provided and thank you for a lovely stay.”

K.Galley, Aylesbury.

“we just want you to know how comfortable we have been, thank you for the room upgrade – very special! All the staff have been very friendly, fantastic service and have made our stay at The Waterside very memorable, we’ll be back.”

K.Bennett. Cheltenham.

“One of the best hotels we have stayed in, the staff are exemplary, food- excellent, choice of wine, cocktails etc – spoilt for choice. Room was very comfortable had everything we needed, modern and clean, comfy bed! Will definitely come back again and have already recommended you to friends and family (nothing was too much trouble)!!!!”

S.Rodwick. Herstmonceaux.

“We had a lovely time! The staff were very friendly and helpful – the room is exquisite and the bath butler service was a real treat! The food was so good – we were so impressed with it. We’ll definitely be back! Thank you”

S.Harrington. London.

“The Waterside Boutique Hotel is a warm and inviting place to stay for the business traveller or for longer leisure breaks. The rooms are contemporary, comfortable and tastefully decorated. Staff are professional, attentive and willing to go the ‘extra mile’ for their guests. The views of the beach from the restaurant, whilst dining on fine food, are superb.

The Hotel is situated on the sea front offering spectacular views from the rooms at the front of the hotel. The main train station is only a short taxi ride away.

The Waterside offers a much-needed ‘contemporary’ addition to the more traditional sea front hotels, offering attentive service within a stylish environment.”

Angela Lyons, Operation Director, AXA ICAS Wellbeing, 8th February 2010

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© Waterside Hotel 2008 | 11-12 Royal Parade, Eastbourne, East Sussex, BN22 7AR :: Tel: 01323 646 566 ::